Frequently Asked Questions
Everything you need to know about your glow journey.
Are your products suitable for sensitive skin?
Yes, our formulas are dermatologically tested and specifically curated with natural ingredients to be gentle yet effective on all skin types, including sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product for a full refund or exchange, provided it is at least 50% full.
Do you test your products on animals?
Absolutely not. Glo Melanin is a 100% cruelty-free brand. We never test our products or ingredients on animals.
Can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Afterpay.